ckvip Terms and Conditions

These terms and conditions ("Terms") form the legal agreement between the ckvip platform and its users ("you" or "member"). The key terms used in these conditions are defined as follows:

• "Platform" — The ckvip website, mobile interface, and all services included within it.
• "Member" or "Player" — A person who has registered on ckvip and is using its services.
• "Account" — A member's personal user account on the platform.
• "Balance" — The total amount of funds held in a member's account.
• "Bonus" — Any promotional credit or reward provided by ckvip.
• "Bet" — Placing money on any game or sports event.
• "Taka" — Bangladeshi Taka (BDT / ৳).

These terms and conditions are written in Bengali and apply to the Bangladeshi market. ckvip operates as a secure and reliable platform following SSL encryption and fair play principles.

2.1 Age Requirement

To use the ckvip platform, you must be 21 years of age or older. This platform is strictly prohibited for minors. Providing a false age at registration will result in permanent account termination and the balance may be forfeited.

2.2 Single Account Policy

Only one account is permitted per individual, household, device, or IP address. Creating multiple accounts is strictly prohibited and, if detected, all accounts will be closed.

2.3 Accurate Information

All information provided at registration — name, date of birth, mobile number, and payment details — must be true, accurate, and up to date. Providing false or incomplete information gives ckvip the right to suspend the account at any time.

2.4 Geographic Restrictions

ckvip is designed primarily for users in Bangladesh. Using the platform from regions where online gambling is legally prohibited is not permitted. It is entirely the user's responsibility to know and comply with the laws of their own area.

It is your responsibility to keep your account login details (username and password) completely confidential. Please follow these rules strictly:

• Never share your login details with any third party.
• Use a strong, unique password and change it regularly.
• Always log out after using a public or shared device.
• If you notice any suspicious activity, notify support immediately.

If someone gains unauthorised access to your account and you do not inform ckvip in time, you will be responsible for all transactions that took place during that period. ckvip will not accept any liability in this regard.

4.1 Deposit Rules

bKash, Nagad, Rocket, and Upay can be used for deposits on ckvip. The minimum deposit amount is ৳300. Deposit transactions are generally reflected in the account instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals will only be made to the same payment method used for the deposit.

4.3 Verification

For large withdrawal amounts, ckvip may request identity verification (KYC). If the required documents are not provided, the withdrawal may be delayed or suspended.

4.4 Third-Party Payments Prohibited

Deposits and withdrawals may only be made using a payment account registered in your own name. Transactions through third-party accounts are strictly prohibited and will be treated as a violation of anti-money laundering policy.

4.5 Currency

All transactions on ckvip are conducted in Bangladeshi Taka (BDT / ৳). Transactions in other currencies are not accepted.

5.1 Welcome Bonus

ckvip offers new members a 100% bonus on their first deposit up to a maximum of ৳10,000. To receive this bonus, the member must make a minimum first deposit of ৳300.

5.2 Wagering Requirements

Wagering requirements apply to every bonus. The wagering requirement for the welcome bonus is 10 times. This means that to withdraw bonus funds, you must wager an amount equal to 10 times the total bonus amount.

5.3 Bonus Validity Period

Each bonus has a specific validity period, which is stated at the time the bonus is issued. If the wagering requirement is not met within the specified time, the bonus will be cancelled automatically.

5.4 Bonus Abuse

Attempting to collect bonuses by opening multiple accounts, placing artificial bets, or any other dishonest means will be considered bonus abuse. If ckvip detects such activity, it reserves the right to forfeit all bonuses and related winnings.

5.5 Promotional Changes

ckvip reserves the right to change, suspend, or cancel any promotion at any time. For information about ongoing promotions, visit the promotions page or contact support.

ckvip is a platform that believes in fair play. The following conduct is strictly prohibited and, if proven, will result in immediate account closure:

• Placing bets using any software, bot, automation, or artificial intelligence.
• Exploiting any technical flaw or bug on the platform.
• Attempting to influence outcomes by colluding with other players.
• Using the platform for money laundering or illegal activities.
• Operating multiple accounts using false identities.
• Misconduct or harassment toward platform staff.
• Attempting to gain unauthorised access to the platform's security systems.

ckvip uses advanced technology to monitor suspicious activity. Any suspicious account may be temporarily suspended pending investigation.

Once a bet is confirmed, it generally cannot be changed or cancelled. However, ckvip may cancel or adjust a bet in the following circumstances:

• If incorrect odds or information are displayed due to a technical error.
• If a sports event is cancelled or rescheduled.
• If a clear violation of game rules is detected.
• If irregular betting patterns are found.

In the event of a bet cancellation, the original stake will be returned to the user's account. No additional compensation will apply.

ckvip gives the highest priority to responsible gaming. We believe gaming is for entertainment — not as a reliable way to earn money. This platform is for people aged 21 and above only.

If you feel that gaming is having a negative impact on you or your family, please contact us. ckvip offers the following options:

• Voluntary temporary break (cooling-off period).
• Option to set deposit limits.
• Self-exclusion option.
• 24/7 support and guidance via live chat.

For more details, visit our Responsible Gaming page.

All content on the ckvip platform — logos, images, text, software, designs, and other elements — is covered by ckvip's intellectual property rights. Explicit written permission is required to use this content.

The following actions are strictly prohibited:

• Copying, publishing, or distributing any ckvip content without authorisation.
• Using ckvip's brand or logo for other purposes.
• Attempting to reverse engineer the platform.
• Unauthorised scraping or data collection.

ckvip does not accept liability for the following:

• Losses caused by technical errors, server outages, or internet connection problems.
• Transaction delays caused by third-party service failures.
• Issues with the user's own device or network.
• Unauthorised access to a user's account resulting from the user's own negligence.
• Financial losses arising from gambling.

ckvip is committed to ensuring the stability and security of the platform at all times, but cannot accept responsibility for issues caused by external factors.

ckvip takes the privacy of your personal information seriously. Our detailed policy on data collection, storage, and use can be found on our Privacy Policy page.

The key principles are as follows:

• Your information is kept secure through SSL encryption.
• Personal information is not shared with third parties without your consent.
• Information may be provided to authorities in cases of legal obligation.
• You may request correction or deletion of your data at any time.

ckvip reserves the right to change these terms and conditions at any time. Members will be notified of significant changes by email or through the platform. Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.

The latest terms and conditions will always be available on this page. The date of the last update is shown at the top of the page.

13.1 Closure by ckvip

ckvip may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• Fraudulent or dishonest activity.
• Suspicion of money laundering or illegal financial activity.
• Evidence of being underage.
• Using the platform from a restricted region.

13.2 Closure by the User

You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any outstanding balance before the account is closed, unless forfeiture is required due to a violation.

For any complaints or issues, please first contact us through our 24/7 live chat support. Our Bangla-speaking support team is ready to resolve any issue quickly.

For written complaints, contact us by email: [email protected]

After receiving a complaint, ckvip will investigate and attempt to provide a resolution within a reasonable time. Our decisions are final and binding.

For general inquiries, visit our FAQ page — answers to common questions can be found there.